Shipping

Shipping Policy

Last updated: June 2026

Processing Time

Orders placed before 2 pm (Mon–Fri) ship the same day. Orders placed after 2 pm or on weekends ship the next business day. You will receive a confirmation email with tracking information once your order ships.

Free Shipping

We offer free standard shipping on every order — no minimum.

Delivery Times

Method	Estimated Delivery
Standard Shipping (free)	7–10 calendar days
Priority Processing	Moved to the front of the queue

International Shipping

We ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient. Delivery times vary by destination (typically 10–21 business days).

Order Tracking

Once your order ships, you will receive a tracking number by email. For questions, contact us at hello@wearpilo.com.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date and we will resolve it promptly.